Privacy Policy

Effective Date: 23 October 2025
Website: www.kingstoncoinleisure.co.uk
Company Name: Top Gaming Ltd
Email: info@kingstoncoinleisure.co.uk
Registered in England and Wales

1. Introduction

This Privacy Policy explains how Top Gaming Ltd (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit or use our website www.kingstoncoinleisure.co.uk.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant laws.

By using our Website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following types of information:

2.1 Information You Provide to Us

Your name, email address, and contact details when you:
Submit an enquiry via our contact form
Request a quote or service
Communicate with us by email or phone

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

Your IP address
Browser type and version
Operating system and device type
Pages viewed and time spent on the site
Referring website or search engine

This information helps us analyse website traffic and improve user experience.

3. How We Use Your Information

We use your personal data for the following purposes:

To respond to your enquiries and provide requested services
To manage customer relationships and maintain records
To send important service or policy updates
To improve our website functionality, content, and performance
To comply with legal or regulatory requirements.

We will not use your data for any purpose incompatible with these reasons.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases for processing your personal data:

Contractual necessity – when processing is required to perform a contract or respond to your service request.
Legitimate interests – when processing helps us operate and improve our business, provided it doesn’t override your rights.
Legal obligation – when processing is necessary for compliance with the law.
Consent – where we rely on your explicit permission (e.g. for marketing emails).

5. How We Store and Protect Your Data

Your data is stored securely on protected systems. We take appropriate technical and organisational measures to safeguard your personal data against loss, misuse, or unauthorised access.

If we use third-party services (such as hosting or email providers), they are carefully selected to ensure compliance with data protection laws.

We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law.

6. Sharing Your Information

We do not sell, trade, or rent users’ personal information.

However, we may share your data with:

Service providers who support our website or business operations (e.g. hosting, email delivery)
Legal or regulatory bodies if required by law.

All third parties who process your data are bound by confidentiality and data protection obligations.

7. Your Data Protection Rights

You have the following rights under UK GDPR:

Right of access – to request a copy of your personal data
Right to rectification – to correct inaccurate or incomplete data
Right to erasure – to request deletion of your personal data (“right to be forgotten”)
Right to restriction – to limit processing of your data
Right to data portability – to receive your data in a structured format
Right to object – to object to data processing based on legitimate interests or direct marketing.

To exercise these rights, please email info@kingstoncoinleisure.co.uk.

We will respond within one month of receiving your request.

8. Cookies

Our website uses cookies to enhance your browsing experience and analyse traffic.
You can manage or disable cookies in your browser settings at any time.
For detailed information, please review our Cookie Policy.

9. International Data Transfers

We generally store your data within the UK. If any data is transferred outside the UK (for example, by third-party service providers), it will be protected by appropriate safeguards such as standard contractual clauses or UK adequacy regulations.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review the privacy policies of those sites before submitting personal data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the law or our practices. Updates will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Top Gaming Ltd
Email: info@kingstoncoinleisure.co.uk
Website: www.kingstoncoinleisure.co.uk

If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO) via www.ico.org.uk.